About the Role
and our Ideal Candidate
We have an exciting opportunity to join us as a Commissioning and Project Officer in the Adults Community. Reporting to the Commissioning Lead. The remit includes contract management and ensuring that providers deliver high quality services for Sutton residents including home care, tech enabled care, community equipment, day services and housing support services. The Commissioning and Project Officer is responsible for supporting the delivery and management of commissioned services through strategic planning, procurement, and performance monitoring to ensure high-quality outcomes and financial efficiency for the team, particularly Home Care and any new and emerging related projects. Your responsibilities will include:
Contract Performance & Financial Oversight
1. Conduct robust monitoring, collection, and analysis of contract performance data.
2. Perform financial auditing of providers to identify overpayments and present formal findings.
3. Support and manage the implementation of technical tools, such as the Provider Payment Portal and KPI dashboards.
Strategic Planning & Development
4. Review key strategic areas (e.g., home care) to contribute to the development of new service strategies.
5. Support the implementation of long-term strategic plans, identifying market gaps and priorities for development.
Project Management
6. Lead and manage individual projects or systems using formal project management principles to ensure objectives meet statutory requirements and agreed standards.
Stakeholder Engagement & Co-production
7. Lead community engagement and co-production initiatives, specifically for the Homecare Commissioning Strategy.
8. Analyze stakeholder concerns related to service delivery to inform project work.
9. Coordinate and manage provider forums to maintain communication with service partners.
Candidates will need;
10. Ability to use project management principles to manage individual projects or systems, ensuring objectives are delivered on time and in line with deadlines.
11. Excellent and proven project management skills including the ability to successfully manage several tasks and multiple priorities to a successful outcome in an environment requiring tight deadlines.
12. Experience of working with project teams (including partnerships and joint working) to achieve strategic goals and service improvements with evidence of success in achieving targets and managing performance
13. Excellent communication, negotiating and influencing skills (including excellent presentation and report writing skills)
14. Strong knowledge of procurement (including legal and policy context)
15. Strong, proven ability to interpret data and use financial analysis skills to deliver efficiencies whether via procurement or contract management.
16. A high level of IT literacy, specifically in spreadsheet development and analysis.
17. An understanding of relevant policy and market landscapes.
18. Skills in managing small tenders and procurements, as well as negotiating cost and performance with service providers and partners to secure best value.
19. Ability to contribute to the development of long-term strategic plans and identify priorities for market development, such as addressing service gaps.
20. Ability to build and maintain positive, constructive two-way dialogues with partners, service providers, and operational managers.
21. A focus on involving residents, service users, and carers in service design and performance management.
22. An understanding of relevant policy landscapes and market developments at national, regional, and local levels.
23. Knowledge of performance monitoring and data quality mechanisms to audit service delivery
24. Experience and willingness to work with teams, partnerships, or joint working groups to achieve strategic goals and service improvements.
25. Capacity to deal with complex problems within the boundaries of professional knowledge and make recommendations for procedural improvements.
The team works closely with partners to develop joint commissioning priorities and strategies. This is a wonderful opportunity for you to make a real difference to the way we deliver Adult Social Care CHANGEcommissioning.
This role is a great opportunity for:
26. Experienced Commissioning Officers, Policy Officers, or Procurement Officers, looking to step-up into a new role with added responsibility and autonomy within a Local Authority
27. An established Commissioning Manager that’s looking to gain experience within a different sector or service area.
About Us
As part of the newly formed Commissioning, Insights & Delivery Division, the Strategic Commissioning Service is committed to using the commissioning cycle to make evidence-based decisions about the services we provide and how we deliver them. Our ambitious plans for Sutton’s residents require us to think differently about the way we work and the ways in which we finance and commission our services and make best use of all available assets. We are a dynamic service seeking to build on the reputation we have developed for successful delivery of collaborative and innovative initiatives. Our work strives to ensure vulnerable residents are safe and can thrive by understanding their needs and making best use of resources with our partners to ensure optimum impact from delivery and funding.
Within the Strategic Commissioning Service, the Adult Social Care Community Commissioning team supports providers to deliver services that enable Adults to live well independently and safely at home and in the community.
For more information about the role and/or an informal conversation please contact, the StrategicCommissioning Lead - Fran Massiah at
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include:
28. A generous annual leave entitlement of 26-32 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade
29. Enhanced Maternity, paternity, shared parental, adoption and dependents leave
30. Two volunteering days per year
31. Flexible Working - Smarter Working Scheme (dependent on the role)
32. Adjustable and agile working arrangements using Google Chromebooks
33. Learning and development portal offering a range of courses
34. Discounts on a range of local shops, restaurants, gyms and leisure centres
35. Interest free season ticket loans
36. Local Government Pension Scheme
37. Bicycle loan facilities and cycle to work scheme
38. Electric vehicle leasing scheme
39. Confidential health & wellbeing and counselling support