Customs Clerk (Sunday to Thursday - Nights) Our client who are a global Freight Forwarding company are looking for a Customs Brokerage Agent to join their team in the Feltham area. The right individual will ensure the correct and timely clearance, delivery and billing of shipments, while providing exceptional customer service within the Customs Brokerage department. Job type: Permanent Hours: Sunday to Thursday - 21:00 to 05:30 Package: Package Salary: £28,000-£32,000 Private Medical Insurance Voluntary, contributory Pension Scheme Life Assurance Employee General Role: Create and look up Customer SOPs and correctly interpret this information to fulfill the customers' instructions and expectations Ensure accurate and timely data entry into the operating systems Transpose customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration Keep up to date on all regulatory requirements governing the import and export of goods Meet KPI standards, as per the company's procedures Overseas communications, timely responses to emails and requests (internal and external) Ensure timely delivery of freight to customers Ensure documentation is sent timely to the customer or brokerage for customs purposes Ensure accurate and timely client billing and passing of vendor invoices Contribute to maintain strong relationships with vendors (airlines, ocean carriers, trucking companies, and others) Track and trace Customs files. Interact with customs authorities to address any issues/questions that may arise before, during or after the clearing process Act as the liaison between the customs authorities Verify documents received for customs purposes are compliant and correct Ensure compliance at all times to regulations Qualifications/Experience Requirements: 6 months to 1 year related experience and/or training; or equivalent combination of education and experience Good knowledge of customs brokerage process and system essential Good knowledge of customs legislation, especially with regards to classification, valuation and origin Knowledge of air, road and ocean transport Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills. Good computer skills (Excel, Word, PowerPoint) WR Logistics are the 1 recruitment partner for all vacancies in the logistics industry. We recruit UK wide for permanent and contract jobs. WR is acting as an Employment Agency in relation to this vacancy.