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Invoice finance relationship manager assistant

Birmingham (West Midlands)
Description This
Relationship manager
€30,000 a year
Posted: 27 April
Offer description

Invoice Finance Relationship Manager Assistant

United Kingdom

This is a fantastic opportunity to join the Invoice team, which is a small specialist team within Business Banking. We provide a wide range of businesses with working capital support to aid cash flow and growth.

You will play a key role in keeping the Society safe and in supporting our existing Invoice Finance customers and Invoice Finance Relationship Managers.

If you're passionate about providing great service and willing to do what it takes to make our customers happy, read on.

We are happy to consider flexible working approaches to help you perform at your best.

At Nationwide, we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK-wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job, you'll be located at our nearest regional hub. There will be a need to regularly connect with colleagues for collaboration events in one of our office sites. This is anticipated to be monthly in Glasgow or Leeds.


What you’ll be doing

In this role, you’ll have the opportunity to learn about all aspects of Invoice Finance and associated risk management whilst assisting Invoice Finance Relationship Managers with the onboarding of new Invoice Finance customers. You’ll complete timely and accurate processing of CHAPS and currency payments, and deal with general administration relating to Invoice Finance facilities.

A critical part of the role will include processing customers’ month‑end sales ledger reconciliation returns as part of our wider risk management strategy to help keep us safe.

You’ll be calculating and updating reserves to ensure accurate funding is available to our customers and interacting with customers for prompt query resolution.

Working with various banking teams, such as Payment Operations & Finance, you’ll challenge, improve, and streamline existing processes whilst handling multiple tasks and prioritising workload.


About you

* Demonstrable analytical skills
* Ability to learn quickly and able to work as part of a team
* Experience of dealing directly with customers
* Strong written and oral communication skills
* A desire to learn and develop
* A self‑starter, well organised, and able to work independently on complex tasks and deliver high‑quality results
* The ability to work in a fast‑paced change environment
* Experience of Invoice Finance


Benefits

* Access to private medical insurance
* A highly competitive pension to help you build a strong foundation for retirement
* Access to an annual performance‑related bonus
* Training and development to help you progress your career
* A great selection of additional benefits through our salary sacrifice scheme
* Life assurance to provide peace of mind for you and your loved ones in the event of your death
* Wellhub – access to a range of free and paid options for health and wellness
* Up to 2 days of paid volunteering a year


Job Info

* Job Identification 2782
* Apply Before 04/29/2026, 10:55 PM
* Locations Nationwide House, Swindon, Wiltshire, SN38 1NW, GB Richmond Hill, Bournemouth, Dorset, BH2 6EP, GB 21 High Street, Birmingham, West Midlands, B4 7SL, GB Belfast City Hall, Belfast, Antrim, BT1 5AG, GB 14 Broadway, Bradford, BD1 1EZ, GB 47/49 Queen Street, Cardiff, CF10 2AS, GB 1 Gorse Stacks, Chester, CH1 3EQ, GB 46 Market Place, Dewsbury, WF13 1DN, GB 92/96 Argyle Street, Glasgow, Glasgow City, G2 8BQ, GB 94 Briggate, Leeds, LS1 6NP, GB 2 Spring Gardens, Manchester, M2 1EE, GB 1st Floor Kings Park Rd, Northampton, Northamptonshire, NN3 6NW, GB Nationwide House, Swindon, Wiltshire, SN38 1NW, GB 32 St Stephens Street, Norwich, Norfolk, NR1 3SH, GB 38 Carver Street, Sheffield, West Yorkshire, S1 4FS, GB 3 Red Hall Crescent, Wakefield, West Yorkshire, WF1 2DF, GB Masterton House, Dunfermline, Fife Region, KY11 8NX, GB 1 Threadneedle Street, London, Greater London, EC2R 8AY, GB 28 King Street, Maidstone, ME14 1DA, GB Jubilee House, Newcastle, NE3 4PL, GB 7/11 Montague Street, Worthing, BN11 3AX, GB 46 Coney Street, York, YO1 9NQ, GB
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