Resilience Support Officer - Contingency Planning Team
Provide resilience support to the Agency by delivering data, reporting, stakeholder engagement, operational support and continuous improvement to maintain outbreak readiness and capacity to respond to exotic animal, plant and bee disease emergencies.
Responsibilities
* Design and deliver high‑impact management information reports to support outbreak readiness, response effectiveness and Agency‑wide decision‑making.
* Collate, interpret, and report operational and incident‑related data, ensuring it is timely, accurate and aligned with the needs of senior management and partner organisations.
* Provide analytical and logistical support during emergencies, including work during unsocial hours where required (overtime provisions).
Stakeholder Engagement
* Engage with stakeholders and operational partners to facilitate robust data exchange and strengthen analytical capability across teams.
* Provide support around lessons identified through exercises, training and workshops to drive improvements to incident reporting, analytics and operational readiness.
* Work closely with the Contingency Planning Division’s Senior Leadership Team and Senior Resilience Managers to embed reporting structures into everyday operations.
Operational Support
* Support and advise UK policy and response teams by providing structured information flows, dashboards and reporting templates to enable real‑time decision support.
* Provide secretariat support to the National Disease Control Centre.
* Manage shared inboxes, coordinate meetings and track actions and decisions while triaging emails to prioritise urgent matters and maintain team awareness.
* Support incident managers and coordinate the administration and logistical support to the incident manager when required.
Continuous Improvement and Readiness
* Contribute to operational policies and process development, especially the update of operational manuals and reporting guidance.
* Support the development of readiness and capability to deal with outbreaks of exotic notifiable diseases of animals, plants and bees and other incidents and emergencies affecting the Agency.
* Promote process improvements and share best practices.
Disability Confident
We are a Disability‑Confident employer. Applicants who declare a disability and meet the minimum criteria for the role will be offered an interview, unless limited by recruitment volume and timing. Further details are available on request.
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