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Key Duties
Provide exceptional customer service to all patients, ensuring a warm and professional experienceAssist patients with frame selection and lens options tailored to their lifestyle and prescription needsTake accurate measurements and assist in the fitting and adjustment of spectaclesHandle telephone and face-to-face enquiries, appointment bookings, and patient follow-upsMaintain the appearance and cleanliness of the practice, including frame displays and waiting areasSupport dispensing opticians and optometrists in day-to-day clinic operationsCarry out basic pre-screening tests using optical equipment (training provided if needed)Help with stock management, including ordering and checking deliveries
Package and Benefits
Salary between £25,000 £28,000 (depending on experience)Full-time working hours with no late nights or SundaysFriendly, supportive team in an independent practice settingStaff discount on frames and lensesOpportunities for training and ongoing professional developmentA stable and welcoming working environment where your input is valued
Key Skills and Qualifications
Previous experience as an Optical Assistant in a busy practice (essential)Strong customer service and communication skillsA keen eye for detail and style, with a passion for helping peopleOrganised and reliable, with the ability to multitask efficientlyA team player with a positive, can-do attitudeWillingness to learn and adapt in a fast-paced retail environmentExperience with practice management systems (desirable but not essential)", "title":"Optical Assistant", "baseSalary":{ "@type":"MonetaryAmount", "currency":"GBP", "value":{ "@type":"QuantitativeValue", "maxValue":"", "minValue":"", "unitText":"YEAR", "value":"£25K - £28K / Year " } }, "datePosted":"2025-07-23", "employmentType":"FULL_TIME", "hiringOrganization":{ "@type":"Organization", "name":"Prospect Health", "logo":"", "sameAs":"" }, "jobLocation":{ "@type":"Place", "address":{ "@type":"PostalAddress", "addressLocality":"Manchester" }, "geo":{"@type":"GeoCoordinates", "latitude": "", "longitude": "" } }, "validThrough":"2035-07-21"} #J-18808-Ljbffr