Overview
IT Support Technician
£30,000 + Excellent Benefits (inc. training, 26-31 days holiday (+BH), local government pension) – Coulsdon / Croydon, CR5; some local travel required, own car preferred
Are you passionate about technology and great with people?
We're working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community. Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team.
You will already have some experience of providing IT support in a user-facing environment, ideally within the education sector, and you will be looking to progress your career within a large organisation with 50+ sites across the UK.
Alongside a competitive salary, you’ll benefit from up to 31 days holiday (plus bank holidays), a generous local government pension scheme, and fully funded training and certifications.
Responsibilities
* Supporting the smooth running of IT systems to help teaching and learning, run efficiently
* Providing technical support both in classrooms and deskside across a number of local sites
* Helping staff and students with their use of IT and AV equipment
* Setting up and maintaining PCs, Macs, and other devices
* Installing and updating software, managing access rights, and keeping systems secure
* Diagnosing and resolving hardware/software issues
* Collaborating with the wider IT service desk team to share knowledge and offer training
What we’re looking for
* Some hands-on experience in IT Support, in a user-facing environment, ideally within the education sector.
* Strong communication skills and a helpful, solutions-focused attitude
* Interest or experience in audio-visual (AV) equipment is a bonus
* Any Microsoft or IT certifications (e.g. MCDST, MCP) are a bonus
* A full UK driving licence and access to your own car is preferred due to some local travel required
Why join?
* Be part of a respected, national organisation making a real difference in education
* Enjoy a structured career path and real opportunities to grow
* Access industry-recognised training, all fully funded
* Benefit from generous holiday, pension, and a supportive team culture
If you’re ready to take the next step in your IT career we’d love to hear from you.
Apply today and start making a difference!
Integral Recruitment is acting as an employment agency in regard to this vacancy.
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