Role – Customer Service Advisor Salary – £23,000 - £27,000 per annum Location – Abingdon, Oxfordshire Are you an experienced Customer Service Advisor, looking for your next opportunity to progress? Atlas Employment is delighted to be working with our client based in Abingdon, Oxfordshire, who requires a Customer Service Advisor to join their team. The successful candidate will have excellent communication and organisational skills with the facility to resolve customer-related issues. You will have the ability to manage the Engineer's diary by planning and scheduling to ensure maximum productivity. What will you be doing as a Customer Service Advisor? Planning and Scheduling Engineer diaries Achieving daily booking targets Increasing Engineer’s productivity, whilst minimising non-chargeable time Dealing with customer issues Raising Subcontract orders Working with the Support and Reactive Teams Working to strict timelines in a busy environment Working within Company’s Health & Safety guidelines at all times Managing the team You should apply for the role of Customer Service Advisor if you have… Experience using Service Management Systems IT Skills: Microsoft Office (strong experience in Excel) Ability to meet deadlines High administration skills Customer Service Skills Resolving issues efficiently Managing a team Working under pressure Excellent communication and organisational skills Easy transport routes from; Oxford, Headington, Abingdon, Newbury, Wantage, Benson, Didcot, Stadhampton, Kingston Bagpuize, Chilton, Witney, Wallingford Job Type – Permanent Status – Full-Time Similar roles: Customer Success Executive, Call Centre Coordinator, Engineering Administrator, Service Consultant, Service Advisor If you think you may be a suitable candidate for the Customer Service Advisor role, please contact Liam Nugent at Atlas Employment, at 01491 529393 or email liam@atlasemployment.co.uk Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only by their merits, qualifications and abilities to perform the duties of the job.