Job Overview
We are looking for a Full time Customer Care Assistant to join our team, working up to 30 hours per week. Please note this will require 06:00am starts for some morning shifts and 01:00am finishes for evening shifts.
Responsibilities
* Deal with customers and ensure everything runs as it should in the customer areas.
* Make children feel welcome, hand out balloons, organise special events.
* Look after customers specific needs, keep high standards of cleanliness in the dining area and toilets.
* Create a warm and welcoming atmosphere.
* Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.
Working Hours & Shifts
Full Time Customer Care Assistant, working up to 30 hours per week with 06:00am start for morning shifts and 01:00am finish for evening shifts.
Eligibility
Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable).
Desired Qualities
* Friendly, welcoming, courteous and helpful behaviour will come naturally to you.
* Effective communication skills such as attentive listening, face‑to‑face verbal communication and eye contact are a must.
* The ability to maintain high energy levels whilst working efficiently and productively is essential.
Career Progression
Our employees tend to stick around. Partly because it is a fun, sociable and flexible place to work, but also because there are opportunities to progress into roles with more responsibility. In fact, 9 out of 10 of our restaurant managers, and 1 in 5 of our franchisees, started out as crew members behind the counter or in the kitchens. We have also been recognised as a leading employer over the years, offering award‑winning learning, nationally recognised qualifications, comprehensive benefits and flexible working arrangements, as well as a well‑proven career path.
Benefits
Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high‑street and online brands and much more. Every team member, including our hourly‑paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.
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