Overview
An exciting opportunity has arisen for a professional, organised and proactive individual to take on the role as the Administration Lead for the Children and Young People Primary Mental Health Service. The post holder will be expected to work professionally to a very high standard, autonomously, making decisions and offering advice and support to the team, and to work to deadlines to meet targets.
If you are a strong team player with experience of line management or leading/coordinating an administrative service, have the ability to motivate others, and would like to contribute to delivering high quality care to children and young people across the Fylde Coast, this could be the role for you.
The post holder will provide a comprehensive, consistent and efficient secretarial and administration service to the Children and Young People\'s Primary Mental Health Service, which comprises a Mental Health Support Team, Primary Mental Health Workers and Children and Young People\'s Wellbeing Practitioners.
The role involves acting as a personal assistant to the team manager, supporting the team with management and administration duties. A key part of the role is the ability to manage and prioritise your own workload without direct supervision, including diary management, handling telephone calls and enquiries, preparing agendas, attending and typing minutes of meetings, and random quality checking of work.
Other duties include using Microsoft Office applications such as Word, preparing PowerPoint presentations, developing Excel spreadsheets, and employing good keyboard, data processing, information technology, communication and organisational skills.
Aspects of clerical and secretarial work are undergoing changes and development across the Trust. The post holder will be expected, following appropriate consultation and training, to embrace changes in working practices and to help other admin and clerical staff develop their knowledge and skills in these areas.
The Trust is located in Blackpool and serves the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire. The Options4CYP teams work with children, young people and families with an ethos of person-centred service and strong self-care among colleagues.
For detailed description of the role
Some of the main duties and responsibilities include:
Administrative
* Collate, attend and minute the relevant meetings as required by the team manager and senior staff, and ensure booking of meeting rooms to coordinate as appropriate.
* Manage appointment changes as requested.
* Under the direction of the team manager, organise appointments for ad hoc meetings and waiting list initiatives.
* Monitor appointments regularly to ensure efficiency, keeping spreadsheets and systems updated.
Clinical
* Type occasional reports and other clinical/non-clinical correspondence, including multi-agency reports, developmental reports, referral letters, appointment letters, etc.
* Draft urgent letters requiring tact and sensitivity on behalf of the CYP Primary Mental Health Service staff, as required.
* Ensure discharge correspondence to schools, GPs, and other education and health colleagues is dispatched promptly and efficiently following authorisation.
* After authorisation by a staff member, ensure correspondence to clients and/or families is dispatched promptly and efficiently.
Leadership
* Assist with management duties in accordance with trust policies and procedures related to induction, mandatory training, recruitment and annual leave.
* Establish and maintain administrative systems appropriate to the team, including shared drive filing systems.
* Establish and maintain administrative pathways and processes suitable for the team.
* Provide reports for the Service Lead and Team Leader as requested, including key performance indicator reports.
This advert closes on Thursday 19 Mar 2026
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