The HR Administrator serves as the first point of contact for HR-related queries, providing comprehensive administrative support across recruitment, induction, training, performance management, and employee relations. The role involves maintaining accurate HR records, managing communications, and ensuring compliance with employment law and internal policies. They support recruitment processes, coordinate onboarding for new starters, monitor staff absence and performance reviews, and assist in handling employee relations matters. Additionally, the HR Administrator works closely with the HR Manager and line managers to implement HR procedures, organise training, and ensure the smooth day-to-day operation of HR functions, stepping in to provide cover when required.
Job Responsibilities
* Act as the first point of contact for HR queries
* Provide comprehensive administrative support across all areas of Human Resources
* Maintain and update HR systems
* Prepare HR correspondence
* Attend meetings and take minutes where required
* Support the HR Manager in implementing policies and procedures
* Support the HR Manager and Line Managers in organising training and maintaining records as required
* Work with the HR Manager and Line Managers to provide comprehensive recruitment assistance
* Coordinate induction plans and paperwork for new starters
* Monitor and record staff absences, ensuring accurate reporting
* Support the HR Manager and Line Managers in absence management
* Set reminders for reviews and annual appraisals, paperwork, etc.
* Support the HR Manager and Line Managers in handling sickness absence, return-to-work meetings, etc.
* Assist in grievance and disciplinary cases, including carrying out investigations, writing reports, note-taking, etc.
* Guide the Line Managers in following HR policies
* Ensure compliance with employment law and GDPR
* Proactively work to develop and promote a culture of healthy employee relations
* Provide cover for the HR Manager when required
* Handle escalated HR queries within scope of knowledge and experience
* Support with strategic HR initiatives, including employee engagement and policy development
Person Specification
* Administrative experience proven ability to manage records, schedules, and documentation accurately
* Knowledge of HR processes; basic understanding of recruitment, onboarding, employee records, and policies
* Communication skills: clear written and verbal communication with employees and managers
* Confidentiality & discretion handling sensitive employee data responsibly
* Organisational skills: ability to prioritise tasks and meet deadlines in a busy environment
* Attention to detail: accuracy in data entry, contracts, and compliance paperwork
* Technical skills
* Familiarity with HR systems or databases
* Basic understanding of employment law
* Professional and approachable manner
* Ability to work independently and as part of a team
* Problem‑solving mindset
* Experience of working in Primary Care or a Healthcare setting
* CIPD Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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