Purpose:
To be responsible for developing and delivering a high-quality programme of support which promotes client choice and control. To address client support needs, enable them to achieve positive life changes and ultimately empower them to lead more sustainable lifestyles. To work as part of a team to achieve contractual and quality outcomes.
You will:
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Facilitate client meetings and other client participation methods
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Conduct regular client support plan reviews, completing and updating individual support plans; within contractual timeframes and work with clients to achieve
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their identified goals in accordance with policy, including client benefits being maximised and personal payments are made as part of a budget plan
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Work with colleagues to design and deliver a range of in-house support provisions designed to achieve successful outcomes
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Delegate to and coordinate the work of Assistant Support workers with clients, to ensure actions as identified in client support plans, are addressed in a timely professional and appropriate manner
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Provide relevant and suitable options of external support provision, when identified support needs cannot be met through in-house provision
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Complete and review client's assessments including risk assessments, within contractual timeframes, using a person-centred and trauma sensitive approach
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Utilise the bespoke web-based client management system ATLAS, to accurately record all relevant data in a timely manner
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Respect the diversity of other people's culture, faith and practice, ensuring compliance with the Equality and Diversity policy
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Ensure all practice is in line with relevant legislation, guidelines and polices to protect clients, colleagues, staff and visitors from any abuse, accident or injury
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Provide evidence to show that contractual KPIs and quality objectives are achieved
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Ensure there is good communication with colleagues so all those working with the clients have information to assist with achieving the client's goals