Parking Technician The Civil Enforcement team assists the District Council in meeting the requirements of the Traffic Management Act 2004. As a Parking Technician you will perform a key role, providing specialist advice to the public regarding parking and highway issues. We have a part time vacancy for a Parking Technician to join the team and to deal with all administration and parking enquiries with regard to Civil Enforcement. This includes Penalty Charge Notices, Abandoned Vehicles, Parking Permits, Parking Suspensions, Road Closures, Mobile Displays and Payments. The ideal candidate will have: Excellent communication skills to deal effectively with the public, contractors, and other stakeholders; Ability to listen, empathise, be assertive and deal with situations tactfully and diplomatically; Provide customers with a wide range of specialist advice over the telephone and email on all parking and highway-related issues. Experience in inputting data and being skilled in Google applications. Ability to input income and expenditure for the department Be able to understand parking legislation and issue notices for parking suspensions, road closures and mobile displays. TDC is keen to deliver a strict enforcement policy coupled with a positive and courteous service. Therefore, the role will require you to have excellent communication skills and maintain a polite yet assertive approach to communicate effectively with the public in an enforcement environment. Whilst an understanding of parking and highway-related legislation is desirable, it is not essential, as training will be provided. Therefore, a good attitude to work and a desire to learn on the job are required. Thanet District Council serves the beautiful coastal towns and villages in East Kent, including Broadstairs, Margate, Ramsgate, and Minster, providing a range of services to over 140,000 residents. Thanet is a great place to live and work. Our historic seaside towns of Ramsgate, Margate and Broadstairs are rich in heritage and opportunity. With the multi-million pound Turner Contemporary Gallery, the fast-speed rail link to London, and the popular Westwood Cross shopping centre, this is an exciting time to join Thanet District Council. We are dedicated to improving the quality of life for our residents. We believe that by listening to local people, working in active partnership and being prepared to do things in an innovative way, we can accelerate improvement and best meet the challenges ahead. All posts include generous annual leave, flexible working (some posts excluded), as well as access to the local government pension scheme. Candidates must hold a clean driving licence and have access to a vehicle as the role requires regular site visits around the district.