Tesco Colleague - Phone Shops - Ilkeston Chalons Way Extra
Join to apply for the Tesco Colleague - Phone Shops - Ilkeston Chalons Way Extra role at Tesco.
Our Phone Shop colleague rate of pay starts from £12.87 an hour; this increases to £14.08 for stores inside the M25. Additional payments may also apply depending on location. We offer a minimum of 12 guaranteed hours each week.
About the role
Customers are at the heart of everything we do. This role supports a fast‑paced, high‑volume phone shop environment, delivering great service, maintaining store standards, and helping customers find the right product.
Responsibilities
* Delivering a great shopping trip for customers every day, following all opening and closing routines, ensuring all facilities are in a good working order.
* Listening for and acting on customer feedback.
* Creating an impression for customers that you can be proud of, role‑modeling great standards of dress and being ready to serve.
* Following the service culture in your department, modelling helpful and friendly service behaviours and demonstrating enthusiasm.
* Protecting the legal brand through compliance, understanding safe and legal routines.
* Supporting your manager to control costs and deliver budgets, maintaining stock record accuracy and supporting stock control routines.
What you need
* A passion for delivering great service, greeting customers with a smile and serving them with pride.
* The drive and motivation to work in a sales and service environment.
* Adaptability to a fast‑paced, ever‑changing environment.
* A passion for human connection.
* Ability to build relationships with colleagues to create team spirit.
* Reliability – on time, well presented, and ready to be a brand ambassador.
Benefits
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays).
* Request flexible working from day one.
* Employee discount: Get 10% off and 15% at pay day weekends – save up to £2,000 a year.
* Free wellbeing services.
* Exclusive colleague deals on handsets and sims.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Uniform provided.
About Tesco
Our vision is to become every customer's favourite way to shop. We welcome flexible working and are an inclusive environment. We comply with EEO and welcome applicants from all backgrounds.
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