Time left to apply End Date: August 7, 2025 (26 days left to apply)
job requisition id R6119
Azelis is seeking highly motivated, self-starting individuals to s upport external Sales Managers in customer service and administrative processes, in order to guarantee service to customers and increase the profitability in the relevant department.
Main Accountabilities
· Act as direct point of contact for customers
· Prepare sales prices for the Sales Managers where needed
· Follow-up on customer satisfaction
· Prepare monthly sales statistics
· Manage customer requests for samples local and intercompany and follow-up
· Ensure best-in-class customer engagement through optimal usage of the CRM system (Dynamics 365) and the integration of the different IT systems (Outlook, CRM, Team. Advocate the use of the Customer Portal and the e-Lab (if applicable)
· Ensure pricelist update and customer communication, alert and discuss price issues at customers with the sales managers
· Ensure clear communication to customers and the internal organization on product specifications (product changes, classification, risks, PBMs, legal aspects, production process etc ...)
· Follow-up on customers and customers purchasing behavior, detecting opportunities, developing commercial relationship
· Translate the Group’s Sustainability Strategy into concrete job-related action items and contribute actively and timely to the implementation of the sustainability KPIs
Experience, Skills & Education
· Commercial, enterpreneural and dynamic mindset
· Technical affinity and interest
· IT/digital savviness (CRM Dynamics 365, customer portal, usage of integrated Microsoft tools, …)
· English and local language
· Legal and quality driven
· Self-starter – Passionate about achieving goals/targets
· Understanding of customer and market dynamics and requirements
· Strong relationship building and negotiation skills
· Very good IT skills (CRM, AX Dynamics, Excel)
About Azelis
Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries across the globe with over 3,800 employees. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by +2,700 principal relationships, creating a turnover of €4.1 billion (2022). Azelis Group NV is listed on Euronext Brussels under ticker AZE.
Across our extensive network of more than 60 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated, and unique digital service to local customers and attractive -business opportunities to principals. Top industry-rated by Sustainalytics, Azelis is a leader in sustainability. We believe in building and nurturing solid, honest and transparent relationships with our people and partners.
Impact through ideas. Innovation through formulation.
Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. You can view the EEOC Know Your Rights poster here .
Azelis Americas’ U.S. entities participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Azelis is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.
Azelis Americas is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at human.resources@azelis.com.
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