Job number UU03234
Country United Kingdom
Region Cumbria
Location name Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
Posting End Date 01/08/2025
Band 6b
Role Type Permanent
Work hours 37 Hours per Week
Salary £35,009
To provide great water for a stronger, greener and healthier North West
Salary - £35,009
Work Type - Onsite
Job Location - Kendal - Kent House, Mintsfeet Road South, Kendal, Cumbria, LA9 6ND
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and contribution.
Benefits
* A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
* A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
* Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
* A comprehensive healthcare plan through our company-funded scheme
* MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
* Best Doctors
* Salary Finance
* Wealth at Work courses
* Deals and discounts
* EVolve Car Scheme
* Employee Assistance Plan
* Mental health first aiders
* ShareBuy
* MORE Choices flexible benefits
* Enhanced parental leave schemes
Job Purpose
The NetworkLeakage Technician (DAYS) role reports to the Leakage Team Leader within the water network.
This technical role is crucial in helping United Utilities achieve its Leakage ODI Targets by delivering against the Distribution Operations Maintenance Strategy (DOMS), Leakage, Customer, and Efficiency targets within the regulatory framework. The role involves working in the regional leakage team in the North of United Utilities area, reporting to a regional team leader.
Accountabilities & Responsibilities
The role holders will be seen as the leakage champion, undertaking proactive and reactive leakage detection activities based on reports and analysis to meet network and customer needs. Responsibilities include:
* Conduct proactive and reactive leakage detection using techniques such as correlating, sounding, pressure zero tests, step testing, and data loggers.
* Use flow and pressure data to identify potential leakage areas and prioritize investigations.
* Raise work orders for leak repairs via Toughbook, manage network interruptions, and support operational incidents both during the day and out of hours.
* Ensure full compliance with Health and Safety legislation, including confined space entry procedures and dynamic risk assessments.
* Collaborate with colleagues to support efficient leak detection and resolution, enhancing network performance and customer satisfaction.
Technical Skills & Experience
* Ability to interpret data and identify leakage areas.
* Familiarity with tools and techniques such as correlating, sounding, pressure zero tests, step testing, and data loggers.
* Effective problem-solving skills for leakage issues.
* Strong communication skills for reporting and teamwork.
* Knowledge of Health and Safety legislation, including confined space procedures and risk assessments.
* Understanding of flow and pressure data, leakage detection methods, and network systems.
Qualifications
Essential Qualifications
* Good standard education – preferably GCSE grade C or above, City and Guilds, or demonstrable technical skills.
A dedicated training program will support role effectiveness and target achievement. We rely on every employee to deliver excellent customer service daily and reward efforts with competitive salary and development opportunities, fostering a thriving career at UU.
#J-18808-Ljbffr