Role: Admin Assistant (Underwriting)
Location: Manchester
Job Purpose:
To ensure that all incoming work is appropriately logged onto the appropriate workflow tracker and redirected to the appropriate Customer Operations Team.
Key Responsibilities:
1. Review Customer Operations Team e-mail inboxes to identify incoming work
2. Collect all incoming post and distribute to appropriate teams
3. Record all email and post enquiries onto the business workflow tracker tool and allocate the work to the relevant Customer Operations Team
4. Ad hoc general administrative duties as requested by the Leadership Team
5. To adapt to any system changes required when recording incoming work
6. To accept training where required.
7. To work as part of a team in order to achieve required workflow logging targets at the end of each month.
8. To ensure that work is logged on a timely basis
Key Skills & Experience:
9. Good organisational skills;
10. Strong keyboard skills;
11. Attention to detail
12. Meticulous approach to data collection and recording
13. Collaboration and teamwork
Benefits:
14. Agile/Hybrid working
15. Private Healthcare (Aviva)
16. Aviva Digital GP
17. Employer Pension contribution of 13%
18. Annual bonus
19. Professional qualification support
20. 25 days annual leave (plus bank holidays)
21. x2 wellbeing days per year
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