Overview
Proud to serve. Proud to keep justice going. Our Admin Officers play a critical role, providing excellent administrative support and customer service to court users, judiciary and management. About us HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our court users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We9re looking for individuals who are committed to public service and making a difference in people9s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.
Role and responsibilities
Your role
* Magistrates Court Admin staff are responsible for the management of the criminal digital files in preparation for hearings.
* Other duties can include booking interpreters, hosting video links, typing orders and answering queries whether over the phone, by post or email from the judiciary, professionals or the public.
* You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.
Skills and experience
With a friendly and approachable manner, you\'ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers by phone and email. You\'ll be skilled in organising your time, prioritising efficiently, able to multi-task and adapt to using various software packages. You\'ll enjoy working in a busy environment and helping court users navigate the justice system.
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public.
Working pattern and location
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ\'s Flexible Working policy.
Saturday Working: The requirement to work Saturdays and Bank Holidays. Your working pattern will be confirmed by your line manager and on the occasions you are required to work Saturdays and Bank Holidays you will be allocated a day off in lieu based on business needs. There is no requirement to work Sundays. This does not include Good Friday and Christmas Day.
Contract and mobility details
Fixed Term Appointments (MoJ Staff) Before applying, employees must seek approval from their line managers to ensure they can be released for the duration of the FTA and can return to their substantive role at the end. If there is no role available at the end of the FTA, the employee will be subject to redeployment and potentially redundancy procedures.
Loans The terms of the loan will be agreed between the home and host department and the Civil Servant. This includes grade on return. Prior agreement to be released on a loan basis should be obtained before commencing the application process.
Skilled Worker Visa From 4 April 2024, the Government increased the salary threshold for Skilled Worker visas. The starting salary for this role falls below the general salary threshold for sponsorship. The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 4 April 2024, you qualify for relevant tradable points, or you meet other criteria where a lower salary can be considered. Therefore, if you believe you meet the eligibility criteria (in whatever way possible) and you have received a provisional job offer, please raise this during your vetting checks. If you are applying for this role and you do not meet the new eligibility criteria for sponsorship, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. Successful applicants must ensure they have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. Please go to www.gov.uk/skilled-worker-visa for more information.
Hybrid working and location
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office, subject to local estate capacity.
Some roles will not be suitable for Hybrid Working. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review. For nationally advertised roles: all successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation), a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) - See Map. For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved to its location\'s respective pay scale. Some terms and conditions of service are changing as part of Civil Service reform. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on \"modernised\" terms in their current post or onto \"unmodernised\" MoJ terms if they are on \"unmodernised\" terms at their current post. Details will be available if an offer is made.
Flexible working and benefits
MoJ offers flexible working hours. Standard full time working hours are 37 hours per week. MoJ welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ\'s Flexible Working policy.
Please tell us why you are suitable for this role. Demonstrate your transferable skills, knowledge, and experience in relation to the essential criteria outlined in the job description/role profile.
Additional information
The Civil Service is committed to attract, retain and invest in talent wherever it is found. The Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy are referenced. There are veterans initiatives and a range of benefits including annual leave and pension, training, networks, and family-friendly policies. Supporting details and contact information for handling recruitment issues, disability adjustments and complaint processes are included as part of civil service information. For moves to or from another employer or moves across the Civil Service this can have implications on eligibility for childcare vouchers. More information can be found on GOV.UK. All candidates should ensure they are familiar with the new policy and eligibility criteria for sponsorship and right to work in the UK.
The MoJ offers a range of benefits: annual leave (25 days on appointment, increasing to 30 days after five years), ability to buy or sell up to three days leave, paid time off for public holidays and a privilege day, pro-rata leave for part-time posts, pension options, training opportunities, and networks for minority groups. Additional family-friendly policies and flexible benefits are available. This section also covers the Civil Service Code, complaint pathways, disability adjustments, and veteran initiatives. The Civil Service is a Great Place to Work for Veterans initiative details are available at GOV.UK.
#J-18808-Ljbffr