Salary: £40,000 basic | £58,000 OTE
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Location: Cobalt Business Park, Newcastle
Working pattern: Full-time, Monday to Thursday 8am4pm with early finish on Fridays
About Shoptimised
Shoptimised is an award-winning ecommerce software company constantly innovating to stay competitive and deliver the best possible service to our clients. We pride ourselves on the family-first culture we have built and are committed to the development and progression of our people.
The role
We are seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This is a people management role all about driving performance, coaching your team, and delivering results through structured support, clear processes, and motivational leadership. As part of our Management Team, you'll play a pivotal role in shaping the future of our sales operations and helping your team exceed their targets.
What you'll be doing
Lead and manage a team of Business Development Managers focused on SME client acquisition
Set clear goals, monitor performance, and hold regular 1:1s and team meetings
Drive accountability, motivation, and high standards across the team
Provide hands-on coaching and guidance to help your team improve their skills and close more deals
Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance
Provide regular updates and insights to senior leadership
Help streamline sales processes and improve the tools and resources the team uses
Support the wider team and business with any other relevant duties as required
What you'll bring
Proven experience managing a team in a fast-paced sales or business development environment
Strong leadership and coaching skills able to inspire, challenge, and support
Excellent organisational and communication abilities
A commercial mindset with a focus on performance and growth
Confidence using CRM systems and reporting tools
Experience in ecommerce, SaaS, digital marketing, or technology desirable
A background working with retail sector clients desirable
What's on offer
£40,000 basic salary with £58,000 OTE
37 days annual leave per year
Core hours Monday to Thursday 8am4pm with early finish on Fridays
Family-first culture with regular office fun days, bi-annual parties and awards
Healthcare cash plan via Medicash
Paid sick leave and enhanced maternity and paternity pay
Free onsite parking at Cobalt Business Park, Newcastle
Shoptimised is an equal opportunities employer. We welcome applications from all backgrounds and experience levels. xsngvjr
You may have experience of the following: Sales Manager, Business Development Manager, Head of Sales, Sales Team Manager, BDM Team Lead, Sales Operations Manager, SME Sales Manager, Inside Sales Manager, Commercial Sales Manager, Sales Performance Manager.
REF-228 745