We are currently looking for a Junior Hire Controller to join our busy depot in the North East.
As a Junior Hire Controller you will be the first point of contact for our varied customer base and will be given all the training and support to develop in to a career in the hire industry.
The role will be office based and comes with a competitive salary, 25 days paid annual leave plus Bank Holidays.
Responsibilities include (but are not restricted to) the following:
* Providing all customers with the same excellent levels of customer service throughout the hire process
* Dealing with customer enquiries and requests via phone and email
* Working closely with the rest of the depot team to ensure the hire process, from start to finish, is as smooth and efficient as possible for our clients.
* Supporting the Depot Manager with administrative duties as required.
Desired skills and experience:
We are looking for a well organised individual who;
* Has the ability to prioritise a variety of matters, as and when they arise, and deal with them in a professional and timely manner
* Can demonstrate high levels of both oral and written communication skills to forge strong internal and external relationships, across all levels of business.
* Is able to thrive when both working as part of a team and as an individual
* Is proficient with all Microsoft packages (Word, Excel, Outlook etc) with strong typing and general computer skills
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