Centre Assistant Part Time Reference : JUN20250618 Location : Titchwell Marsh Salary : £12.60 - £13.45 Per Hour Benefits : Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata) This is a permanent, part-time, flexible hours role for 20 hours per week. Usual working days will be Monday, Thursday, Friday and Saturday, 11.30 to 16.45. This is an excellent opportunity to work in a busy visitor centre at one of Norfolk's most amazing nature reserves. You will mainly be based in our new cafe but may also be required to work in our shop, with opportunities for additional hours. The main focus of the role is to serve customers food and drink and ensure they have the best experience possible. You will help maintain the cafe appearance and stock levels, process deliveries, operate the till, and respond to visitor enquiries in a friendly and professional manner. In your application, please provide a CV and a Cover Letter which provides examples of where you have experience in the following: Customer service: Taking orders, providing recommendations, and handling customer complaints Food and drink preparation in a busy commercial kitchen: Making coffee, tea, and other hot and cold drinks, as well as hot and cold pastries, sandwiches, and other snacks Stock management: Checking stock levels, replenishing items, and rotating stock Cleaning: Cleaning the cafe, including floors, equipment, and tables Cash handling: Operating the till, taking payments, and counting the cash taken Health and safety: Following hygiene and health and safety regulations, and ensuring food is stored and cooked safely Work well in a team Ability to follow instructions Closing date: 23:59, Sun, 6th Jul 2025 If your application meets the job requirements, we will contact you to arrange an interview and trial shift. We are looking to conduct interviews and trial shifts for this position as soon as suitable candidates present themselves, so please do not delay in applying. Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received. Interested? If you would like to apply and find out more about this position, please click the apply button to be directed to our website. We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on natures side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract. As part of this application, you will be asked to provide a copy of your CV and complete a short form including a cover letter. No agencies please. AMRT1_UKCT