Join the Dominion Team! Gaming Store Specialist Are you passionate about gaming and creating unforgettable customer experiences? Dominion Gaming Store in Ayr is seeking a versatile Gaming Store Specialist to join our inclusive, premium gaming venue. This is your opportunity to turn your passion into a career! What You'll Do Share Your Gaming Passion (35%) Provide expert knowledge across TCG, tabletop, and RPG games Deliver personalised recommendations and product demonstrations Lead "Learn to Play" workshops and starter sessions for new players Drive sales through exceptional customer engagement Build lasting relationships that keep customers coming back Bring Events to Life (15%) Execute weekly events and monthly tournaments Manage our immersive D&D room bookings and themed events Foster our thriving Discord community of 1,100 members Create welcoming experiences that players remember Keep Operations Running Smoothly (35%) Maintain our extensive gaming inventory and displays Conduct stock counts and manage incoming orders Keep our 2,500 sq ft space pristine and organised Ensure gaming tables, refreshment areas, and event spaces are tournament-ready Build Our Community (15%) Engage with customers online and in-store Promote upcoming events and new releases Support community initiatives that make Dominion special What We're Looking For Must Have: Extensive knowledge of gaming systems and products Outstanding customer service skills Cash handling experience Ability to teach complex game rules with patience and clarity Flexibility to work 5 shifts over 7 days (evenings and weekends required) Basic Microsoft Office skills Bonus Points: Retail or customer service experience Tournament organisation experience Active in gaming communities Discord and social media savvy Teaching or training background Advanced Microsoft Office skills What Success Looks Like Maintain exceptional customer satisfaction Successfully deliver engaging starter sessions and demonstrations Build strong customer relationships that encourage repeat visits Contribute to shop sales and event attendance goals Support the growth of our gaming community Why Dominion? Join a family-run business built on passion and inclusivity Work with extensive gaming facilities including dedicated event spaces Variety in daily tasks across retail, events, and community building Opportunities for personal growth in the gaming industry Be part of something special in Ayr's town centre Ready to Level Up Your Career? If you're a passionate gamer with a team-oriented mindset, strong problem-solving skills, and commitment to continuous learning, we want to hear from you! Location: 135 Main Street, Ayr, KA8 8BX Join us in creating exceptional gaming experiences and building a thriving community!