Exchange your job for a new career with limitless destinations at Travelex. Travelex attributes its success and growth to its hard-working people. It's their desire to deliver exceptional results, service, and positive experiences to our customers every day that sets us apart from the rest. If you identify as someone who truly cares about providing exemplary service, loves to travel, and enjoys sharing your knowledge and experience with others, then we want you as our next Travel Service Partner (RSA).
As an integral part of the Tesco Team, you will be placed at the heart of a bustling retail environment, supporting our retail customers with their foreign exchange options and ensuring their travel experience starts in the best way possible.
What will you be doing?
1. Nurturing and forming relationships with customers to gain a better understanding of their travel needs.
2. Establishing yourself as a travel money ambassador and trusted advisor, providing support and advice on Travelex products and services.
3. Engaging with customers to process all foreign exchange transactions accurately and efficiently.
4. Delivering on key performance goals both procedural, operational, and customer-focused.
5. Utilising your keen eye for detail to process daily online FX requests and deliveries.
6. Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures.
7. Building strong communication skills, being a good listener, and understanding customer needs.
8. Having the drive and vision to succeed, making a positive impact and ensuring customer satisfaction.
About Travelex
We are one of the market-leading specialist providers of foreign exchange. Founded in 1976, over the past 45 years, we have built a network of foreign exchange stores and developed Travelex as a trusted and widely recognized brand in international money. Our mission is to simplify our customers' access to international money, however and whenever. Your journey starts here, so take the first step to become part of the Travelex Team by clicking apply! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Benefits include:
* Employee wellness programmes offering guidance on physical, mental, and financial wellbeing.
* A wide range of employee discounts provided by Bravo Benefit.
* Flexible hours and shift patterns with opportunities for overtime.
* 25 days holiday (pro-rata), bank holidays, and the option to sell days or gain more days the longer you are with Travelex.
* Opportunity to earn a monthly bonus for hitting targets.
* Pension scheme with Scottish Widows.
* Various insurances such as Private Medical, Dental, and Critical Illness, plus health-related discounts.
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