Service Advisor
Location: Brentford
Salary: £32,000 – £38,000 Basic | £42,000 + OTE
Hours: Monday–Friday + Saturday rota
🧾 The Role
We are recruiting for an experienced Service Advisor to join a busy and high-performing dealership in Brentford.
This is a fantastic opportunity to join a fast-paced aftersales team, offering excellent earning potential and career progression.
🔧 Key Responsibilities
* Booking vehicles in for service, MOT, and repair work
* Providing accurate estimates and gaining customer approval
* Keeping customers updated on vehicle progress and costs
* Upselling additional work, services, and products
* Liaising with the workshop and technicians
* Managing invoices and ensuring all paperwork is accurate
* Delivering high levels of customer satisfaction (CSI)
✅ Requirements
* Previous experience as a Service Advisor
* Strong customer service and communication skills
* Proven upselling and sales ability
* Ability to work in a fast-paced dealership environment
* Experience with systems such as Kerridge / Pinnacle (desirable)
* Full UK driving licence
💰 Package & Benefits
* £32k–£38k basic depending on experience
* £42k–£50k+ realistic OTE
* Bonus scheme (monthly + CSI-based)
* Manufacturer training & development
* Career progression opportunities
* Pension & staff benefits
🚀 Progression
* Senior Service Advisor
* Service Team Leader
* Aftersales / Service Manager