Manager I, Public Relations
The UK & Europe Corporate Communications Lead is responsible for corporate positioning, building the external and internal reputation of the company as a global information and insights business that makes trust possible in global commerce. The role leads crisis/incident work and develops and implements insights‑ and issues‑based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation. The role manages internal and external communications disciplines in region, with internal communications roles having a dotted line to the Director for International Internal Communications.
Responsibilities
* Develop and maintain UK & Spain (Europe) PR strategy and ensure aligned to wider international and global frameworks/processes
* Plan and coordinate activity around key topics and issues, bringing together business-wide campaigns that focus on regulatory and industry specific change
* Support wider corporate, and communications (and marketing) strategy, including but not limited to product announcements, research insights/thought leadership, wider brand building activity, partner and employer of choice programs
* Communicating our corporate comms strategy, messaging, content and importantly measurement to key stakeholders and ensuring alignment
* Manage PR agencies in‑region (which supports corporate, B2B and consumer work as needed) and other suppliers (e.g. monitoring and licensing)
* Identify and coach on best practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)
* Develop junior talent (providing coaching to direct reports and mentoring support across wider Corporate Affairs and Communications function)
* Be flexible and work across wider communication projects and activities as required
* Report KPI and evaluation metrics in-region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)
* Maintain core materials necessary for the delivery of the ongoing corporate programme (e.g. overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.)
* Strong media awareness - opportunity spotting and providing insight to the wider business are key to this role (develop wider insight and feedback tools, including competitor tracking)
* Be a key member of the crisis/incident communications team/DIRT (Data Incident Response Team)
* Advise on wider related communication matters (speeches/events etc.) and provide ad‑hoc "consultancy" advice directly to senior team and wider Group functions as required
* Support for priority client communications that impact our corporate reputation
* Manage the in-region internal communications program, working closely with the Director of International Internal Communications
* Enable wider internal and external stakeholder outreach as required, facilitating wider knowledge sharing and coordination for key initiatives
Qualifications
* Strong stakeholder management
* Collaboration & relationship building
* Quick assimilation of complicated and technical information
* Highly developed creativity
* Highly analytical and numerate
* Ability to multi‑task
* Communication and influence
* Wider horizon planning
* Strong media knowledge
* Well organised self‑starter
* Project management
* Wider experience of combined campaigning (especially in relation to public affairs)
* Knowledge of wider marketing disciplines (including social media)
* Degree educated & relevant professional training
Benefits
* 26 days' annual leave + bank holidays (increasing with service)
* Global paid wellness days off + a bonus day off to celebrate your birthday
* A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
* Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
* Access to our diversity forums and communities so you can get involved in causes close to your heart
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