A once thriving timber yard, our charming and ruggedly handsome building now welcomes visitors & locals of Stratford-upon-Avon as a riverside Taproom. Located at the heart of the stunning Warwickshire countryside, in the medieval market town of buzzing Stratford-upon-Avon, Cox's Yard sits proudly in an area famed for its history, culture and quaint beauty which attracts literary enthusiasts and curious visitors from all over the globe.
Position:
We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.
Front of House duties include:
* Taking responsibility for the customer journey, ensuring their experience is second to none
* Taking accurate orders and working closely with kitchen staff
* Ensuring payments and receipts are correct
* Confidently recommending menu and drinks offerings
* Observing service and standards and reporting any incidents or issues
* Being a supportive and proactive team member
Requirements:
* Previous experience working front of house in a hospitality or customer facing environment
* Enthusiasm and passion for food and beer
* The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
* A result driven and ambitious individual keen to develop your career and grow with us
We will offer you a great package:
* £7.50 - £12.21 p/h + tips
* 28 days holiday
* Company Pension scheme
* Retail and beer discounts
* Fun culture surrounded by a supportive team
* 50% off food on shift
* Refer a friend Bonus
* Employee Assistance programme
* Benefits portal
* Career development programme
* 30% dining discount of all managed houses
* Great working environment and great prospects