A leading cycling company in Harrogate is seeking a Rider Support Manager to enhance the rider experience across all brands. This role involves overseeing the warranty journey and ensuring best-in-class service. The ideal candidate will have proven leadership experience in customer-focused environments, a strong track record in customer service, and proficiency in CRM platforms like HubSpot. Join a dynamic team passionate about cycling and contribute to improving rider satisfaction. #J-18808-Ljbffr