Sales Operations Officer Location: Hybrid working, Milton Keynes area Salary: £45,000 Contract: Full-time, Permanent About Our Client TECHTRACE Partners are supporting a fast-growing, PE-backed cyber security business operating across the UK. They work with organisations across the globe, delivering critical protection against evolving cyber threats. This is an opportunity to join a business driven by strong values and a clear mission to make a tangible difference in the cyber security landscape. About the Role As Sales Operations Officer, you will be an essential part of the Central Operations team. You'll manage and continuously improve the HubSpot CRM, provide critical support to the sales team, and ensure sales operations run efficiently. This is a varied and dynamic role for someone who thrives on organisation, problem-solving, and making a tangible impact. Key Responsibilities HubSpot CRM & Sales Technology Own and optimise the HubSpot CRM platform as primary administrator and subject matter expert Design and maintain automated workflows that streamline sales processes Develop dashboards and reports providing real-time visibility into sales performance Ensure data integrity and translate complex data into actionable insights Event Management & Supplier Liaison Plan, coordinate, and execute sales and marketing events including conferences and exhibitions Act as primary point of contact for event logistics, liaising with suppliers and external partners Manage event budgets and timelines to ensure successful execution Sales Support & Documentation Support the sales team with preparation of documentation, bids, and proposals Maintain library of templates, case studies, and supporting materials Assist with tender responses and RFP documentation Channel Partner Administration Work closely with the Channel Manager to provide administrative support for partnerships Maintain partner records and communication in HubSpot Support partner onboarding and ongoing relationship management What We're Looking For Essential: Proven experience with HubSpot CRM, including workflow creation, reporting, and administration Strong organisational and project management skills with ability to juggle multiple priorities Excellent attention to detail and commitment to data accuracy Confident communicator with experience liaising with external suppliers and partners Ability to work independently and take ownership of projects Desirable: HubSpot certification(s) Experience in a B2B or cyber security/technology environment Event management or coordination experience Experience with channel or partner programmes What's on Offer Hybrid working flexibility in the Milton Keynes area 25 days holiday 1 day accrued per year of service up to 30 days Comprehensive benefits including pension, healthcare, and cash plan A genuinely people-centric culture where collaboration, innovation, and wellbeing are valued Professional development and opportunity to grow as the company scales Regular team events and social activities Be part of a mission that matters - protecting organisations in the digital age If you would like more information on this opportunity - please contact gary@techtracepartners.com