Overview
Stock Administrator role posting. This position involves processing and administering orders, managing stock and service/admin workflows, and supporting logistics and customer data maintenance.
Responsibilities
* Provide first line support for incoming customer enquiries
* Ensure efficient processing of bookings for Goods in for Service Jobs and New Sales order parts and service parts
* Work alongside the Service and Stock admin team to provide full cover for Service Admin and Stock Admin
* Process orders for stock required from service and sales teams
* Manage the processing and completion of orders, credits and company credits for service work and return to vendor equipment
* Support the logistics functions of incoming and outgoing goods where required
* Maintain customer data for the organisation, including creating and changing customers in CRM/SAP
* Monitor transactions for the sales and service admin team to resolve errors and meet month end deadlines
* Handle incoming telephone calls from customers, raise support tickets as required, and resolve queries regarding delivery dates for orders
Your profile
* Excellent organisational and time-management skills
* Strong written and oral communication skills
* Problem-solving, can-do attitude with an eye for detail
* Self-motivated and able to work under own initiative as well as part of a team
* Good computer literacy; competent in the use of ERP, CRM and Office software tools
* Ability to work with some manual handling required
* Fluent in English, both spoken and written
What we offer
* Annual leave of 25 days plus Bank Holidays – increasing to 28 days after 1-year service
* Private Health Insurance
* Company pension scheme
* Life assurance equivalent to three times your annual salary
* Full training and ongoing support to enable you to fulfil your role
* Social events
* Inclusive and diverse working environment
* Opportunity for growth within a dynamic company
Entry
* Immediately
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Accounting/Auditing and Finance
Industries
* Measuring and Control Instrument Manufacturing
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