We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store. We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way. Your main responsibilities Provide first class customer service Present the store in-line with the company brand standards guidelines Promptly resolve or report all issues affecting the customer experience Communicate positively with all colleagues, offering advice and assistance when needed Build relationships with the local community to develop a positive representation of the brand Ensure Company Policies and Procedures are being always followed and adhered to Upsell and promote our company wide promotions Provide training to new members of the team Continually advance your product knowledge and that of other employees Must be able to work flexible shift patterns throughout the trading day (6am - 10pm) Ensure store control guidelines are followed by all team members About You Excellent communication skills High personal and professional standards Strong decision-making skills, and a sense of responsibility The ability to effectively delegate tasks and activities The ability to work under pressure and deal with challenging situations professionally The ability to manage a diverse range of activities – to prioritise and multitask Flexibility, as we trade 7 days a week So if you love to work in a fast-paced retail environment and desire to be part of a great business, then we want to hear from you! What next? If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!