Job Summary
We are seeking an enthusiastic, reliable and friendly member of staff to support our Club Steward in the day-to-day operation of the Club's front of house hospitality services. This is an ideal opportunity for someone wishing to progress a career in hospitality.
We're looking for an individual who can work effectively as part of a small team, is passionate about providing excellent and friendly customer service whilst ensuring cleanliness and efficiency across all bar, catering and Clubhouse facilities. We're offering 35 hours per week to be worked 5 days over 7, with ability to work evenings, weekends and some bank holidays.
Duties - Key Responsibilities:
Operational Support:
o Assist the Club Steward in managing the clubhouse facilities, including the bar, kitchen, and function rooms.
o Ensure the clubhouse is clean, well-stocked, and welcoming for members and guests.
o Supervise staff in the absence of the Club Steward.
Bar and Catering:
o Take food and drink orders.
o Prepare and serve beverages and food in line with health and safety regulations.
o Ensure compliance with licensing laws and club policies.
o Monitor stock levels and assist with ordering and inventory management.
Customer Service:
o Deliver excellent customer service to members and visitors.
o Handle member inquiries and complaints in a professional manner.
o Promote a friendly, inclusive atmosphere at all times.
Event Support:
o Assist in setting up and managing club events, competitions, and private functions.
o Liaise with members and external clients to ensure events run smoothly.
Health & Safety:
o Ensure compliance with hygiene, health, and safety regulations at all times.
o Report any maintenance issues or hazards to the Club Steward or management.
Experience:
· Previous experience in hospitality, bar, or golf club environments.
· Basic food hygiene.
· Strong communication and interpersonal skills.
· Ability to work flexible hours, including weekends and evenings.
· Good organisational skills and attention to detail.
· Leadership ability when deputising for the Club Steward.
Working Hours:
Varied, including evenings, weekends, and public holidays, based on rota.
Salary:
Competitive salary, based on experience and club policy.
Job Types: Full-time, Permanent
Pay: £12.30-£14.30 per hour
Expected hours: 35 per week
Benefits:
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Experience:
* Hospitality: 1 year (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person