12-Month Fixed Term Contract – Hire Desk Controller Speedy is the UK’s leading hire provider, offering the widest range of tools, specialist equipment, plant and support services – everything for every job. Based in the depot, the Hire Desk Controller plays a key role at the heart of our operations, supporting both sales and customer service. Building strong relationships is essential, as you’ll manage the full hire process from taking orders to coordinating delivery and collection. You’ll work closely with all areas of the depot to ensure customer needs are met and that they receive the high level of service Speedy is known for. In this desk-based role, you’ll liaise daily with stock teams, drivers and engineers to ensure equipment is available and delivered with minimal delay. What you’ll need: Strong organisational skills Excellent verbal and written communication Adaptability Willingness to learn and develop Full driving licence Previous experience in the hire industry or a similar sales/operations role Ability to support your team in delivering our ESG Strategy – Decade to Deliver What we provide: We’ll give you everything you need to succeed. This includes full on-the-job training, as well as dedicated product and systems training. We’re passionate about employee growth and offer tailored development programmes to support individual progression. Our commitment to internal development has enabled us to promote talent from within for many years. Speedy also leads the industry in Work Life Balance initiatives, reducing core contracted hours, supporting wellbeing and offering a wide range of hybrid and flexible working options to suit different needs—including flexible start/finish times, shorter days, term-time hours and job share opportunities. What we offer: 26 days holiday (plus bank holidays) Life assurance Pension scheme Canteen facilities 95% discount across the Speedy brand Training, development and career progression opportunities Voluntary Health Cash Plan My Staff Shop: retail discounts and offers Green Commute Initiative (cycle to work scheme) PAM – Employee Assistance Programme (confidential support for wellbeing, legal, financial and personal matters) Clear Career Line of Sight for your development within the Speedy Group Please note that Speedy may close this vacancy early if we receive a high volume of applications, so we encourage early submissions. Some roles within The Speedy Group UK&I may require DBS, Credit or Security Clearance checks. Speedy is an equal opportunities employer. We welcome applicants from all backgrounds, regardless of ethnicity, religion, sexual orientation, gender identity, parental status, national origin, veteran status, neurodiversity or disability. All roles require proof of right to work in the UK from the start of employment. Our ESG Governance policies can be viewed here: https://www.speedyservices.com/esg/governance