Overview
Our Site Director, Ivor and his team at our brand new Folkestone Services near Hythe are looking for an energetic and adaptable Customer Care Team Member to join their McDonald’s team. You will be part of the iconic McDonald’s brand, while the team focuses on cooking and serving the nation’s favourite menu items, from the Big Mac's & Wraps to McFlurry's and Milkshakes. Your role will be ensuring our customers receive the best service on the motorway, so you're sure to enjoy McDonald's as much as our customers do.
Responsibilities
* Provide friendly, efficient customer service and create a positive experience for all customers.
* Assist with cooking and serving menu items as part of the McDonald's team.
* Support the team to ensure smooth service on the motorway site.
* Engage with customers to ensure they leave with a smile and a great impression.
* Participate in full training to become an effective Crew Member and grow professionally.
Qualifications
* Experience in a similar or customer-facing role is ideal but not required.
* A passion for customer service and helping others.
* Willingness to learn and develop professionally through training and on-the-job learning.
Benefits
* Heavily discounted meals whilst on duty
* Up to 70% discount for you, family and friends at all Roadchef sites
* A cash bonus for every friend you refer
* Discounts on many high street and online stores via our Hapi app
* Free onsite parking
* Contributory pension after 3 months
* Access to Occupational Health support
* Employee Assistance program
* Mental Health First Aiders
* Great development opportunities - 65% of our current Managers joined us as Team Members
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