* Contract Type: Permanent / 40 Hours Per Week
* Salary: Circa £40,000 plus bonus
* Location: 2 Imperial Way, Reading, RG2 0SL
* Days of Work: Sunday to Thursday
* Hours of Work: 05:30 - 13:00
DPD is a Disability Confident Employer.
Job Description
We are currently recruiting for an experienced Shift Manager to help strengthen our depot operations management team.
In this role you will work closely with our self‑employed Owner Drivers (ODs) and Employed Drivers, building strong relationships and keeping drivers engaged, well managed and motivated to ensure outstanding service is delivered.
Key Accountabilities
* Ensure depot target for Core Routes is achieved
* Ensure depot target Stops Per Route (SPR) is achieved
* Ensure all other delivery & collection routes are properly set
* Ensure all driver’s scan and load their vans for delivery safely, timely and efficiently
* Maintain ongoing communication with drivers to resolve any issues
* Ensure adequate resources are available to guarantee any ad‑hoc collections are picked up either via your pool of drivers or by using couriers/agencies
* Ensure all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
* Work to set Key Performance Indicators including Service, Cost, Productivity, Transport and Health and Safety
* Ensure "Depot Clear" is achieved in line with depot targets
Qualifications
What we’re looking for, we expect the candidate to have:
* Strong communication skills with the ability to inspire, motivate and manage a team
* Decisive and effective decision‑making, problem resolution and time management skills
* Demonstrated resilience, self‑motivation and flexibility
* Excellent computer skills with proficiency in Google Chrome applications
* Ability to develop comprehensive reporting and data analysis
* Vigilant against unscrupulous activity, taking swift and appropriate action
* Demonstrate core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability
Benefits
We recognise that our people are at the heart of our business, and we offer a range of benefits beyond salary and job stability.
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary upon joining the pension scheme
* Health Kiosks visiting every location
* Vitality at Work
* Free on‑site parking
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with family and friends
* Free eye tests and support with the cost of glasses for employees who regularly use a screen
DPD values equal opportunity and diversity; applications are welcomed from all backgrounds, including people with disabilities.
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