Your new role Reporting to the IT & Digital Transformation Manager, and working closely with the IT Service Desk Support to support employees at all levels throughout their employment life cycle to work efficiently, compliantly, and securely. Role definition Providing support to staff using the Topdesk ticketing system, applications including Microsoft Office (Teams, Outlook, Word, Excel, PowerPoint & SharePoint) as well as Salesforce, JD Edwards. Installing and configuring computer hardware, operating systems, and applications. Installing and configuring iPhones, operating systems, and applications, using Intune & Apple Business Manager. Maintain other company hardware, such as all-in-one printers, Logitech Video conference & CCTV. Administration and support of Windows operating systems. Provide End User training where required. Ensure Assets are disposed of in accordance with the WEEE directive. Working with suppliers on purchasing hardware & software. Working with third party support companies. Working on digital transformation projects. In addition, the perfect candidate will have Strong, demonstrable IT skills, particularly Office 365, including Outlook, Teams, OneDrive, SharePoint, Word, Excel, Intune. Good working knowledge of iPhones and Apple Business Manager. A keen eye for detail and confidence in dealing with data. Clear communication both in person and across email/Teams/phone. Over three years' experience working in IT Support within a professional, corporate environment. Salesforce CRM knowledge. Project management experience. Willing to get involved in digital transformation projects What you need to do now If you are a good match for the above, live in the appropriate location, and have the right to work in the UK (without sponsorship), apply now and give Lorenz Pasch at Hays a call on 07863107173. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk