PURPOSE OF JOB
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The Compliance and Estates Co-ordinator will play a crucial role in safeguarding our company's reputation and operational integrity by ensuring full compliance with internal policies, legal standards, and industry regulations. They will also ensure that our buildings deliver an effective and engaging physical environment for our people.
We are seeking a detail-orientated person to join our team, responsible for ensuring Kura adheres to legal standards and internal policies.This role involves monitoring compliance processes, conducting audits, managing site standards and supporting the implementation of compliance programs.
KEY RESPONSIBILITIES
Create and support the overall vision, strategy and execution plan for compliance.
Manage and control building standards ensuring that preventative and reactive maintenance is carried out.
Develop and implement compliance strategies and policies.
Ensure that Health and Safety is effectively managed across the business.
Managing environmental factors to improve business efficiency and sustainability.
Design and Execute Internal Audit to ensure that the business is compliant to its policies and processes.
Demonstrable experience in implementing and maintaining ISO standards primarily ISO 9001.Familiarity with 27001 (Information Security) and ISO 22301 (Business Continuity), ISO 14001 (Environmental) and ISO 45001 (Health& Safety) is desirable.
Evaluate the efficiency of controls of business and improve them continuously thorough internal audits.
Revise procedures, reports etc. periodically to identify hidden risks or non-conformity issues.
Draft, modify and implement company policies.
Identifying opportunities for strategic improvement via engagement with colleagues across the business
Collaborate with various departments to ensure compliance standards are understood and followed.
Respond to compliance inquiries and provide guidance on compliance-related issues.
Stay updated on industry regulations and best practices to ensure ongoing compliance.
Support with investigations and remediation of compliance breaches
Ensuring consistency and alignment to a standard way of working
JUDGEMENT AND DECISION MAKING
Legal, Compliance and Operational
Focus initiatives on a proactive upstream insight rather than reactive fixes.
EXTERNAL RELATIONSHIPS
Suppliers
Auditors
Insurance Providers
Cyber Security & IT Partners
INTERNAL RELATIONSHIPS
Operations & Support Functions
Leadership Team
MANAGERIAL RESPONSIBILITY
N/A
FINANCIAL RESPONSIBILITY
Effective management of the Estates budget
PERSON SPECIFICATION
BUSINESS FUNCTION
Compliance
SITE / LOCATION
Citypoint
EDUCATION AND QUALIFICATIONS
At least 3 years experience working in a similar role.
Experience conducting internal audits.
Experience in managing suppliers to deliver core business services.
Experience overseeing ISO certifications including external certification audits.
Experience in policy writing and review.
Experience in overseeing external certification audits.
Preferable NEBOSH/IOSH qualified
SKILLS, KNOWLEDGE AND CAPABILITY
Experience in compliance, risk management or facilities management role, preferably in a contact centre.
Knowledge and understanding of the ISO Standards and audit procedures
Experience of risk management / frameworks
Excellent verbal and written communication skills
Strong relationship building skills with both internal and external stakeholders.
Ability to work in a fast-paced changing environment and deliver to deadlines.
High level of attention to detail and commitment to accuracy and service excellence
The ability to produce detailed reports for operational consumption and where required Exec level and client Summary Reports
Working knowledge of data protection legislation
Ability to demonstrate understanding and experience of facilities or building management.
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