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Job Title : Receptionist/Admin Assistant
Company Profile
A Coatbridge based busy, client-focused aesthetics clinic and training academy dedicated to delivering exceptional treatments and education are looking to add a Part Time Receptionist/Admin Assistant to their team. They pride themselves on professionalism, high standards, and creating a welcoming, friendly environment for every client and student.
Role Overview
They are looking for a friendly, organised, and proactive Receptionist / Administrative Assistant to be the face of the clinic. This role is key in ensuring the smooth day-to-day running of the business while delivering an outstanding client experience.
Key Responsibilities
* Welcoming and greeting clients in a professional and friendly manner
* Managing incoming calls, handling enquiries, and booking appointments
* Responding to emails, WhatsApp messages, and social media enquiries
* Preparing refreshments (tea/coffee) for clients
* Supporting daily administrative tasks to ensure smooth operations
* Creating and scheduling social media content and posts
* Assisting with stock management, including ordering supplies and stock check
* Maintaining a clean, organised, and presentable reception area
* Supporting the wider team with general duties as required
Working Hours
Hours to be confirmed; however, the role will approximately cover:
Tuesday: 9:30am – 2:00pm
Thursday: 9:30am – 4:00pm
Friday: 9:30am – 2:30pm
Flexibility may be required to meet the needs of the business.
Hourly Rate: £14.00
Key Duties and Responsibilities
* Accepting incoming calls and booking clients in to online data base
* Replying to messages across platforms such as instagram, facebook, whats app an emails daily
* Creating and scheduling social media content
* Logging data on spreadsheets
* Sensing out aftercare and consultation forms to patients
* Admin daily, including updating records and spread sheets
* Making tea/ coffee
* Assisting with consultation forms on ipad
* Excellent communication and interpersonal skills (Confident speaking on the telephone)
* Strong organisational skills and attention to detail
* Confident using social media platforms and basic content creation
* Ability to multitask and work in a fast-paced environment
* Ability to use spreadsheets, google docs, Microsoft word and other platforms such as canva
* Professional appearance and positive attitude
* Passion for outstanding customer service
* Experience within the beauty/aesthetics industry is desirable but not essential
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