Pathology Project & Analyst Support Officer
The closing date is 03 November 2025
Department Pathology
Hours: 37.5 per week, all MKUH roles will be considered for flexible working
A new opportunity has become available in MKUH Pathology services, we are seeking an engaging and enthusiastic individual to provide IT analytical data support within the pathology systems team working in collaboration across the South Four (S4) network.
The pathology laboratory operates collaboratively as part of the South 4 Pathology Partnership comprising of Oxford University Hospitals, Buckinghamshire hospitals, Milton Keynes University hospital and Great Western Hospitals, a large network employing over 1000 staff generating over 34 million tests per year.
Networking collaboratively with colleagues to improve quality, efficiency and consistency across the network is a key priority for the post holder.
The post holder will:
* Ensure data processing and reporting is performed in a timely and accurate manner and status is reported to relevant stakeholders
* To actively seek performance improvements and work with the team in developing and implementing new business intelligence designs in current and future development
Please note that we are not able to offer sponsorship for this role.
If you think this opportunity for you, call us for an informal chat/Visit. For more information, please contact Ky Ashby, Head of Pathology Systems ky.ashby@mkuh.nhs.uk
Main duties of the job
To ensure the successful implementation of the Milton Keynes PCN hubs and their connection to ICE
To provide support and assistance to the Pathology Systems Manager & Quality Support Analyst in delivering an effective and timely pathology systems service, through a mix of ad-hoc and project-based work. The responsibilities of the post-holder will be diverse and dependent on the needs of the pathology department.
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children\'s Centre, set to open by 2030.
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Job responsibilities
The post-holder will be required to assist in the development, maintenance and performance of new and existing pathology systems.
To complete configuration set up of PCN hubs in Milton Keynes and to produce regular progress reports for BLMK Transformation board
To be involved in the extraction, processing and validation of complex data from various data sources, including with large data sets, on a project and ad-hoc basis as required.
To develop and maintain a Pathology data warehouse
To ensure the existing data reporting processes are regularly reviewed to ensure timely and accurate reporting of data both internally and externally. To build connections from multiple data sources to PowerBI in order to produce interactive departmental dashboards
Provide training and support on newly developed features and work with end users on developing enhancements.
To resolve queries from service users
To troubleshoot complex connection issues with interoped systems
To be involved in the analysis of data quality, including the investigation of issues and recommendations for their resolution.
Ensure that development, design and change control documentation is kept up to date and change control processes are followed.
To manage and maintain own workload to ensure that agreed deadlines are met.
To produce high quality, accurate work that is auditable.
To continually strive to improve technical skills, including researching new software tools and data reporting techniques to ensure best practice.
Expert use of full Microsoft 365 package, specifically Excel and PowerBI
Safe and responsible use of departmental software/hardware including installing new workstations
Maintain critical management/backup machines
Please refer to the Job Description for further details
Person Specification
Qualifications and knowledge
* Extensive knowledge of pathology systems i.e. WinPath
* Good understanding of pathology data sets
* Educated to degree level or equivalent
* Advanced knowledge of Microsoft Office 365
Experience
* Previous experience using NHS datasets to provide analytical information
* Experience of using pathology systems i.e. WinPath
* Experience using statistical software packages
* Experience providing user support
Skills
* Ability to work independently and proactively.
* Good communication skills, with emphasis on ability to liase with external service users
* Methodical and efficient way of dealing with complex issues.
Personal and people development
* Ability to work well in a team.
* To be disciplined and self motivated
* Desire to continue professional development.
* High attention to detail
Communication
* Ability to communicate effectively with all users of pathology systems including within the Trust and externally
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Milton Keynes University Hospital NHS Foundation Trust
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