Company description: We're the global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and were proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
Were looking for a Service Planner based in our Swindon Depot.
Job description: Responsible for the daily planning and scheduling of Technicians work on customer sites
Responsible for planning for Field Technicians from 3 UK depots
Organise onsite inductions for the Technicians
Responsible for the allocation of labour across sites for emergency breakdowns, preventative maintenance, installations and decommissions
Identify and allocate the correct Technician to the assignment, and ensure on-time delivery
Liaise with depots and Service Managers across the business
Provide a first-class customer service experience, both internally and externally
Support all departments with administrative or organisational tasks, etc
Required profile: Experience working in a fast-paced reactive environment
Ability to plan, organise and prioritise own work
Well-developed interpersonal skills
Ability to work under own initiative and as part of a team
Attention to detail and deadlines
Computer literate and knowledge of Systems- preferably with experience of MS Windows, Word, PowerPoint, Outlook and Excel and Salesforce.
Self-driven with strong communication and people skills
Bring your energy. Grow your career.
What we offer: Here are some of the perks and rewards.
A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance)
Generous holiday entitlement, with option to buy or sell
A focus on continued personal development
Paid time off work for volunteering in the community
Access to our Employee Assistance Programme, which helps promote and support a healthy lifestyle
TPBN1_UKTJ