One of my local government clients are currently recruiting for a highly organised and customer focused Administrator to support the delivery of day-to-day core housing repairs within the Property Services team. This is a key role in ensuring a smooth and efficient housing repairs service for residents across the borough.
Key Responsibilities:
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Provide technical and administrative support to the housing repairs team
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Receive and manage repair enquiries, requests, and complaints
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Schedule repair works and manage contractor appointments
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Liaise with tenants, contractors, and internal teams to ensure clear communication
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Record, track, and update work orders using internal systems
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Handle resident feedback, escalating complex issues where necessary
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Ensure high standards of customer service and data accuracy
About You:
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Previous experience in administration or customer service (housing or property services experience a plus)
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Strong organisational and communication skills
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Confident using computer systems and databases
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Ability to manage a busy workload and meet deadlines
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A team player with a professional, helpful attitude
If interested in this role please send your CV to Lee-Juan at Coyle Personnel Ltd