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Customer assistant - enniskillen

Enniskillen
Lidl Northern Ireland
Customer assistant
Posted: 5 September
Offer description

Overview

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl.


What you'll do

* Interacting with the customer in a pleasant, friendly and helpful manner
* Ensuring stock loss controls are followed in all areas of the store
* Maintaining store and external cleanliness and hygiene standards
* Following freshness and rotation principles
* Ensuring all waste is managed correctly
* Assisting in the stock count process


What you'll need

* A can-do attitude and excellent customer service skills
* The willingness to go the extra mile for our customers
* To be responsible and reliable
* To enjoy working in a fast-paced, varied environment
* A good team player
* Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
* You must be 18 or over to work in our store where alcohol is sold


Shift Patterns

* Morning shift: Starting at 5am or 6am with your team, stocking the shop floor and bakery products for opening time so customers can Go Full Lidl!
* Middle shift: Starting mid-morning or early afternoon, keeping the store spotless and well presented, ensuring products stay fresh, assisting customers on the shop floor and on tills to minimise queues
* Late shift: Starting in the afternoon, serving customers on tills, restocking missing items and preparing the store for the next day


What you'll receive

* £12.40 per hour rising to £14.10 per hour after 3 years
* Additional supplements paid depending on days and hours worked
* 29 days holidays per annum (pro rata, including Bank Holidays)
* Company pension after 1 year
* Genuine opportunities for career development
* Invitation to join our Leadership Academy for high performing colleagues
* Mobile and broadband discounts with Vodafone
* Generous discounts available; Circle K, Bike to Work
* Maternity Leave top up, Marriage leave, Employee Assistance Programme


Salary progression

* Year 1: Basic Rate £12.40; Unsocial Hours £15.50; Overtime/Sundays £18.60
* Year 2: Basic Rate £12.80; Unsocial Hours £16.00; Overtime/Sundays £19.20
* Year 3: Basic Rate £13.40; Unsocial Hours £16.75; Overtime/Sundays £20.10
* Year 4: Basic Rate £14.10; Unsocial Hours £17.63; Overtime/Sundays £21.15


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Retail

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.

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