Salary: £65,000 - 70,000 per year Requirements: We are looking for a delivery-minded individual who takes ownership, leads with confidence, and continuously seeks ways to improve performance and customer outcomes. The ideal candidate will have: Prince2 Practitioner (desirable) APM PMQ (desirable) Minimum 5 years of Project Management experience MSP experience required Proven experience managing IT service delivery or infrastructure projects in a managed services environment Hands-on expertise with Microsoft 365, Intune, and Azure Familiarity with ITSM platforms (e.g., Halo) and network/security practices Strong understanding of ITIL, SLAs, and service desk operations Commercial awareness with experience in ROI, business cases, and benefit realization Excellent communication and stakeholder engagement skills Responsibilities: As a Project Manager, I will be the driving force behind the delivery of complex IT projects, acting as a trusted advisor to our clients and ensuring seamless transitions from onboarding to BAU support. My key responsibilities will include: Leading the end-to-end delivery of IT projects while ensuring quality, timeliness, and budget alignment Acting as the primary point of contact for clients, managing expectations, and building lasting relationships Collaborating with Sales, Service Desk, and Engineering to translate Statements of Work into actionable plans Identifying and implementing process improvements to enhance delivery and reduce order-to-cash timescales Proactively managing risks, issues, and dependencies, while supporting audits and compliance reviews Motivating and guiding project teams to deliver outstanding results and maintain strong stakeholder engagement Technologies: Azure Support ITIL Microsoft 365 Network Project Manager Security Office 365 Cloud More: This is a permanent role, offered on a hybrid working arrangement from Birmingham, with a salary range of £65,000 to £70,000 plus a bonus. I am passionate about building a world-class IT services provider and seek an innovative problem-solver with a delivery-focused mindset. A willingness to travel and adapt to changing customer needs is essential. last updated 5 week of 2026