Client Liaison Supervisor Monday – Friday, 08:30 – 16:30 About the Role We are seeking a highly motivated Client Liaison Supervisor to join our clients growing logistics team. This is a key role within our Clients Distribution Network responsible for managing client relationships, ensuring service excellence, and driving continuous improvement across logistics and supply chain operations. As the primary operational contact for the client, you will play a critical role in delivering outstanding customer service, coordinating internal teams, and ensuring all services are delivered in line with agreed Service Level Agreements (SLAs). Key Responsibilities Client Relationship Management Act as the main point of contact Build and maintain strong relationships with client stakeholders Understand client needs, operational requirements, and business priorities Ensure clear communication between the client and internal teams Service Delivery & Operations Oversee logistics service delivery across warehouse, transport, and operations Ensure all activities meet agreed SLAs and performance standards Monitor operational performance and proactively address issues Provide accurate and timely updates to the client Issue Resolution & Escalation Manage and resolve complex client issues efficiently Act as the escalation point for operational challenges Coordinate investigations and implement corrective acti...