We’re looking for a Service Planner based in our Swindon Depot.
Why Aggreko?
* A competitive salary and benefits package (including but not limited to pension plan, bonus scheme, and Life Assurance)
* Generous holiday entitlement, with option to ‘buy’ or ‘sell’
* A focus on continued personal development
* Paid time off work for volunteering in the community
* Access to our Employee Assistance Programme, which helps promote and support a healthy lifestyle
What you’ll do:
* Responsible for the daily planning and scheduling of Technician’s work on customer sites
* Responsible for planning for Field Technicians from 3 UK depots
* Organise onsite inductions for the Technicians
* Responsible for the allocation of labour across sites for emergency breakdowns, preventative maintenance, installations and decommissions
* Identify and allocate the correct Technician to the assignment, and ensure on-time delivery
* Liaise with depots and Service Managers across the business
* Provide a first-class customer service experience, both internally and externally
* Support all departments with administrative or organisational tasks, etc
You’ll have the following skills and experience:
* Experience working in a fast-paced reactive environment
* Ability to plan, organise and prioritise own work
* Well-developed interpersonal skills
* Ability to work under own initiative and as part of a team
* Attention to detail and deadlines
* Computer literate and knowledge of Systems- preferably with experience of MS Windows, Word, PowerPoint, Outlook and Excel and Salesforce.
* Self-driven with strong communication and people skills
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Administrative and Customer Service
* Industries: Equipment Rental Services, Utilities, and Industrial Machinery Manufacturing
Location: Swindon, England, United Kingdom
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