Program Manager, UAE National, Delivery Experience
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you.
The Delivery Experience team is looking for a Program Manager to drive DEX related initiatives within the MENA region. This role will be a combination of program ownership and business strategy ownership to ensure customers in the region have the best delivery experience when they order from Amazon. The role encompasses business strategy, program value assurance, and operational excellence.
The right candidate will be able to assess what is most important for customers and our business and lead change. The program owner will drive the vision for DEX improvements in MENA, manage the execution once the vision has been aligned across all stakeholder groups, and ensure timely launches of initiatives. Successful candidates will have a history of deriving insights from data and influencing cross-functional stakeholders. The candidate should excel at teamwork and collaboration to reach consensus.
Minimum requirements include:
1. 2+ years of program or project management experience
2. Knowledge of Lean principles and DMAIC methodology
3. Experience with MS Access and SQL
4. Experience in requirement gathering and ability to write clear and detailed requirement documents
#J-18808-Ljbffr