Your new company Our West Midlands based client is looking for an Interim Delivery Manager to join them on a transformation programme. You will lead the current shift schedule from fragmented, locally managed cleaning arrangements to a standardised, efficient, digitally enabled service aligned with industry benchmarks. Working closely with the Head of Service, you will uncover issues, validate information, and implement new systems, processes, and governance frameworks.You will manage Cleaning Supervisors and around 50 part‑time Operatives, driving accountability, improving performance, and supporting behavioural and cultural change. This role requires someone who can get stuck in, build trust quickly, and bring a fresh pair of eyes to long‑standing challenges. Your new role You will be responsible for delivering the transformation programme across several core areas:Service Transformation & Integration: Bringing multiple cleaning services together into a single, consistent operating model with clear standards, controls, and aligned working practices.Leadership & Performance Management: Managing Cleaning Supervisors and frontline Operatives, driving performance, accountability, and cultural change across all levels.Service Redesign: Restructuring delivery models, including shift patterns and workforce deployment, to improve efficiency, productivity, and service outcomes.Digital Transformation: Embedding digital systems for audit...