Job Description - Housing Management Worker (261090)
Job Description
Housing Management Worker - ( 261090 )
Description
Housing Management Worker
Earn £13.45 per hour (£26,300 per annum) and great benefits including Health Cash Plan
Permanent, full time (37.5 hpw), Monday to Friday, 9am-5pm
Middlesbrough
We can’t offer a CoS for this role
Home, a place where you belong
This is a great opportunity to join our wonderful team covering Amersham and The Avenue in Middlesbrough. You’ll support our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!
What’s in it for you?
34 days leave, rising to 39 (this includes bank holidays and a “me day”).
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
What you’ll do
- Customer group - working with customers with LD and Autism.
- Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.
- Help our customers with housing benefit claims, making sure that these are received on their rent account.
- To support the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales. This will involve picking up a broom or paint brush!
- You’ll carry out and record the routine safety and compliance checks in our buildings and communities making sure we’re compliant.
- You’ll also manage the admin updating records, ordering, and arranging payment for works to be done.
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day!If you’re ready to leave behind the ordinary, do something that really matters.Be part of one of the UK’s top 10 Great Places to Work!
You have
- A background in property management, but that’s not a deal breaker! Perhaps you’ve worked in an environment with compliance and health and safety checks?
- A passion for delivering excellent customer service and a genuine desire to help your customers.
- The ability to work on your own initiative, positively influencing people from all different backgrounds.
- Confidence working collaboratively with colleagues in other parts of the business as well as with external partners.
- Passion for property and get a thrill out of knowing that your properties are the best they can be for our customers!
- Flexible working hours (or we’re open to agreeing a work pattern with you).
- Based across two of our amazing services in Middlesbrough, you’ll spend your time travelling between these properties.
- Able to use technology for making benefit claims, updating records and doing tenancy signs ups.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!
You’ll need an Enhanced DBS check done and we pay for that.