Overview
IT/AV Technician – Permanent, Full-time – London. Salary: £27,500 per annum.
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future - using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence. The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
The Royal Air Force Museum is looking for a dynamic and proactive IT/AV Technician who likes to take the initiative to join a busy and well-established IT department, acting as a first point of contact for our users.
Responsibilities
* Work on a range of tasks from Cyber Security and Networking to Digital Gallery interactive repairs and meeting room Audio Visual support, as well as traditional desktop support.
* Be hands-on at times, with elements of remote support, troubleshooting and investigation.
* Work independently and take initiative, while also being a team player.
* Engage in new projects (not just IT) within a varied role offering vital support to the business within a unique heritage environment.
Qualifications
* The successful candidate must have experience with 1st- and some 2nd-line IT and AV support in a hands-on environment.
Benefits and opportunities
* There will be opportunities to develop your skills and knowledge working as part of a small, friendly and supportive team, across a wide range of competencies, and the opportunity to use a wide variety of systems.
* You will also get involved with new projects within a varied role offering vital support to the business in a unique heritage environment.
How to apply
* To apply: Download the full job description on our website at: https://www.rafmuseum.org.uk/about-us/job-vacancies/it-av-technician-2/
* Click on the following link to apply for this role. You will be taken to our applicant tracking system - http://royalairforcemuseum.peoplehr.net/Pages/JobBoard/Opening.aspx?v=0814c7d4-c417-4774-858d-4ec237864907
* Closing date for applications: 22 February 2026
* Interviews will take place on: 6 March 2026
National Museum Directors Council, National Museums Liverpool, World Museum, William Brown Street, Liverpool, L3 8EN
J-18808-Ljbffr