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Salesforce PSS Solution Architect, Wakefield
Client: Empiric
Location: Wakefield, United Kingdom
Job Category: Other
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EU work permit required: Yes
Job Views: 2
Posted: 06.06.2025
Expiry Date: 21.07.2025
Job Description:
Rate: Negotiable (Inside IR35)
Duration: 6 months initially with potential extension (long-term project)
Responsibilities
* 12+ years CRM experience with at least 3 years in the public sector or Energy & Utilities Services domain.
* Mandatory experience with PSS (Salesforce Public Sector Cloud) implementation.
* Experience working on PSS cloud and GDS understanding is beneficial.
* CRM/Salesforce solution experience is a plus.
* Proven ability to design and optimize business processes and integrate systems.
* Detail-oriented with quick learning ability for new concepts and technologies.
* Strong verbal, written, and interpersonal skills.
* Ability to collaborate within a team to solve technical and business problems.
* Act as a Trusted Digital Transformation Advisor for clients.
* Lead business process redesign, roadmap planning, and multi-cloud implementation touchpoints.
* Assess business requirements, co-create future visions, and map to Salesforce solutions.
* Contribute to target architecture, phasing, and transition planning.
* Provide domain expertise for Salesforce 360 platform solutions.
* Support CRM strategy development and roadmap creation, leveraging Salesforce technology.
* Work with clients to design solutions based on complex business requirements.
* Collaborate with technical teams and partners to detail solutions and identify risks.
* Stay updated with industry trends and Salesforce solutions.
Summary
* The Solution Architect acts as an industry domain expert on Salesforce Customer 360 Platform, aligning it with enterprise architecture in the public sector, energy, and utilities industries.
* Requires a strong industry knowledge base, strategic thinking, and a consultative approach to requirements.
* Expertise in various categories such as business strategy, application architecture, data, integration, security, cloud, and analytics.
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