JOB TITLE: Network Engineer
LOCATION: Hayes, West London
SALARY:£40,000 Per Annum
WAY OF WORKING: Full Time | Office-based | Permanent
SECURITY: Applicants must be authorised to work and have been based in the UK for at least 6 years (due to security clearance requirements)
THE BUSINESS:
Looking for a challenging new opportunity in the IT sector? A leading provider of infrastructure and managed services is currently seeking an experienced Network Engineer to join their team.
You will be based onsite at a customer data centre in Hayes, West London. The role involves providing effective third-line firewall and network support, troubleshooting, and managing the firewalls and networks supporting data centre operations. You will also assist with deploying new equipment as part of upgrade programmes or project work for new buildings and campuses.
NETWORK ENGINEER:
1. Resolve network and firewall queries escalated from the service desk, such as hardware faults, bandwidth monitoring, and general troubleshooting.
2. Assist with onsite project-based installation work and deployment of new equipment and systems.
3. Manage cases via the ticketing system (SysAid).
4. Monitor systems using network monitoring platforms (PRTG/Auvik).
5. Support customers with...