Senior Manager, WW Medical Field Skills Commercialisation Learning, Centre of Excellence
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Overview
The WW Commercialisation Skills Development Team is the driving force behind empowering our Medical and Commercial field teams with the functional, and/or specialised skills needed to deliver exceptional customer experiences. As the Senior Manager, WW Medical Field Skills, you will collaborate with a dedicated team committed to advancing learning and shaping the future of Medical field skills training.
Responsibilities
* Collaborate with the Associate Director, WW Commercial & Medical Field Skills to define the strategy for annual field training needs assessment across the Medical organisation
* Utilise qualitative and quantitative research methods to execute the training needs assessment and define functional skills gaps in Medical field teams
* Prepare recommendations for skills-based training solutions to address identified needs
* Present recommendations to WW Medical Learning and Global Field Medical Excellence teams to agree and prioritise implementation strategies
* Lead the design and development of skills-based learning solutions, ensuring solutions are high-impact, incorporate adult learning principles, and include sustainability plans to reinforce desired skills and behaviors
* Develop measurement strategies to accurately assess the acquisition of new knowledge and skills
* Collaborate with the CRM, Technology Learning Solutions team on solutions that require a combination of technology and skills-based learning
* Prepare and deploy train-the-trainer (TTT) strategies to WW Medical Learning teams to ensure they are upskilled in training content and well-prepared to deploy to the appropriate Medical roles, including onboarding
* Critically assess existing skills-based training programs for Medical field roles and employ a continuous improvement mindset to ensure programs remain current and relevant
* Support the Medical onboarding process in partnership with WW Medical Learning and Global Field Medical Excellence teams by curating skills-based training content that is relevant to Medical new hires
* Ensure programs are executed within budget guidelines
* Stay abreast of external trends for innovative training solutions and skill needs to ensure future readiness of the WW Field and Home Office Commercialisation Skills Team
Qualifications
* Bachelor's degree or equivalent required; master's degree preferred
* Minimum of 5-7 years pharmaceutical industry experience preferred
* Skills development, field medical or field medical training experience is highly preferred
* Minimum of 3 years learning and development experience. Experience launching global programs preferred
* Acute business acumen and understanding of organisational issues and challenges
* Demonstrated expertise in effective communication, presentation, and facilitation
* Intermediate to expert training experience required: including knowledge of conducting training needs analysis, adult learning principles, learning design, development, execution and evaluation
* Demonstrated strategic, forward-thinking, agile, enterprise mindset
* Proven performance with a track record of meeting or exceeding goals
* Demonstrated ability to manage multiple projects and vendors effectively and simultaneously
* Demonstrated problem-solving and solutions-oriented leader
* Proficiency in Microsoft Office Power Point, Excel and Word and other applications
* Ability to travel to meeting engagements where learning initiatives are delivered
Compensation
The starting compensation for this job is a range from $148,000 - 175,000, plus incentive cash and stock opportunities (based on eligibility). The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans then in effect and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support. Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year\'s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility. Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.
Job details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Health Care Provider
* Industries: Pharmaceutical Manufacturing
Equal Employment Opportunity
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
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